Transcribing phone calls to power up your recruitment process
All your phone calls – transcribed, analysed, and effortlessly preserved. Access audio recordings for every candidate interview or intake meeting with a click.
Integrate your phone provider with Atlas, and everything is automatically logged, enriched, and ready for action – no effort needed. Focus on your placements, not call transcription.
How it works
Enterprise call transcription software integrations
Integrate leading VOIP providers like RingCentral and Ringover, with more exciting Atlas integrations just on the horizon.
Get enterprise-grade comms from market leads and out of this world enrichment from Atlas, which transforms each call into structured, actionable insights that fuel smarter placements and better outcomes.
Admin-free call recording enrichment
As soon as a call ends, Atlas identifies the participants and links the conversation to the correct candidate or client record automatically. Key details are captured and structured within your system, removing the need for manual notes or follow up data entry.
Atlas does more than convert speech to text. It analyzes the conversation, understands context, and surfaces relevant insights inside your workflow so recruiters can act with clarity and confidence.
Desktop & mobile transcription service for your recruitment process
Whether you’re working from your computer or mobile device, Atlas captures every word with clear, reliable transcription.
There is no need to switch between tools or manage separate records. Every conversation is stored in one unified timeline, accessible wherever your team needs it.
AI-powered call transcription notes
Atlas delivers detailed, context aware call notes directly into your activity feed using advanced machine learning.
It analyzes each conversation to surface relevant insights and recommended follow ups tied to the appropriate candidate or client record.
With every recruitment interaction clearly documented and easy to review, your team can move forward with focus and informed decision making.
Explore the Atlas AI note taker
How Atlas works
Atlas Memory captures everything you say, hear, read, or write — and instantly feeds it into your agents to act intelligently.
Capture everything
Memory listens, records, and syncs everything — from emails and calls to WhatsApp and meeting notes — into a single source of truth.
Train the AI Agents
All captured memory becomes live fuel for agents — to tag candidates, sync salaries, send emails, and summarize meetings with zero admin.
Deliver results
Agents act in real time: enriching data, syncing systems, booking meetings and surfacing the best-fit candidates instantly.
FAQs on transcribing phone calls with Atlas
What are the benefits of call recording and transcription for recruitment agencies?
Instead of relying on handwritten notes or memory, recruiters can access full transcripts, audio recordings, and AI generated summaries at any time. This improves compliance, protects institutional knowledge, and ensures that critical details from intake meetings and candidate interviews are never lost.
How does automated call logging reduce administrative workload in a CRM?
With AI powered call logging, conversations are automatically associated with the correct candidate, client, or job record as soon as the call ends. The system can identify participants, extract relevant information, and populate activity feeds without manual data entry. This significantly reduces admin time for recruiters while improving data accuracy inside the ATS or CRM.
Can AI call transcription software extract actionable insights from recruitment conversations?
Yes. Advanced AI transcription tools like Atlas go beyond basic speech to text conversion. They analyze context, highlight key discussion points, identify action items, and surface next steps directly within the recruitment workflow. This turns every call into structured intelligence that can inform candidate shortlists, client follow ups, and pipeline progression.
Customer testimonials
Never has a CRM changed the game so much when it comes to recruitment. Jordan and the team at Atlas are building something truly incredible with the sole focus of allowing recruitment consultants to focus on what they are incredible at, being consultants. If you are a recruitment company and you’re not using Atlas, be prepared to be left behind in the dust.
Loving the speed of Atlas and the support of the AI throughout the system. Asking a question and getting an answer is great; but it’s even better when you can quickly move/update/change the data on your candidates immediately and move onto the next task of placing great talent.
Intuitive, user friendly, feature rich and with great customers support, the platform does everything, and more, that I had ever hoped for. Not only that, but Jordan and the brilliant team at ATLAS are so engaged with their users and continuously striving to improve their offering to customers. It feels like there is a new release every few weeks, which is incredibly exciting. And they’re only just getting started!
With Atlas, tasks like importing candidates and navigating dashboards are effortless. Its AI and call transcription are game-changers, and the team’s dedication to updates ensures it only gets better.
Atlas has been a game changer for People In AI: we wanted a modern ATS that utilized AI and was easily searchable, usable and fast. Atlas delivered that and more.
Atlas focus on building the software to automate and blend in human support, they have got the perfect balance.
We moved from Zoho over to Atlas. The decision has been overwhelmingly positive. The basic premise alone to actually capture all of the data points for candidates and clients alike has been a game changer. Adding in everything else like campaigns, reports, and the new opportunities release for BD, we couldn’t be happier. Feature development has been rapid, with actual useful features being released. Support is extremely fast and very helpful. Highly recommended!
Atlas has been a game changer in terms of our ability to deliver in a faster and more effective manner. By removing the time consuming admin, we are able to focus on delivering for our clients and candidates.
Having used other ‘market leading’ CRMs Atlas feels a class above. It is simply, flexible and intiutive. The rate at which new features are being launched and upgraded is unparalleled to what I have seen in the market.
The power of Atlas makes it impossible to ignore if you’re looking at CRMs. Aside from all the amazing AI features – too hard to list, but it being natively built on AI puts it above everything else – it’s the core focus of their aim that is so key. They exist to reduce admin and to help users generate more revenue. That’s it, super simple. Every feature, workflow, update and upgrade is all focused on those core principles. If that’s what you want, check it out!
Atlas is the next generation of recruitment software the industry has been waiting for. It removes the admin drain from recruiters, to allow them to focus on the human relationships and personal interactions that make all the difference.
Atlas is a game-changer! Unlike clunky ATS platforms I’ve used before, it’s intuitive, efficient, and takes the hassle out of admin tasks. Huge thanks to the team for leveraging AI the right way—what it does is epic!
Atlas lets me stay focused on the interview by taking notes for me. It also analyzes candidates against the job description, providing valuable insights to help identify the best fit for the role.
We moved over to Atlas in the summer with a very tight migration timeframe. The Atlas team have been super responsive to all our queries; it’s been really refreshing to have a genuine two way engagement where suggestions and requirements are acknowledged and acted upon. The new Opportunities BD pipeline is a game changer. The pace of their innovation is incredible and genuinely exciting!
Until this year, I’d never used a CRM. Choosing one felt overwhelming—until we found Atlas AI. Built on AI and designed with customer feedback, it’s smart, intuitive, and always improving. The real-time chat, training videos, and hands-on support are game-changing. This isn’t just a CRM; it’s the future of recruitment tech.
I’ve used countless recruitment systems over the year, all of them at the time were seen as ‘cutting edge’. Times have changed. In the world we now live Atlas are true pioneers in this space. Whilst others ‘bolt on’ AI, Atlas is built from the ground up. It is like having an assistant in my pocket which enables me to work faster and with greater accuracy, putting me ahead of my competition. The speed of innovation is beyond anything I have ever seen, and every new feature just feels like Christmas, the Atlas Team really are setting the bar.
Atlas is truly remarkable and it is great to be an early adopter into what I believe is a game changer for the recruitment industry!
Having Atlas is worth two VAs – the amount of time I save by not having to fill in data fields, parse CVs manually, retrofit processes to archaic systems, take notes & actually do something with those notes – like, the whole thing’s done for me!
We’ve been using Atlas for the last year and it’s like nothing we’ve ever used before. The platform is so intelligent and with all communications recorded, it makes the life of a recruiter so much easier. As the platform is entirely built on AI, it saves us time on all aspects of our job. The platform is constantly evolving with new features dropping weekly, it can be hard to keep up. A huge upgrade from Bullhorn!
Atlas is infinitely better than anything else on the market and if you aren’t using it, you are at an incredible disadvantage!
Atlas is ‘must use’ when it comes to recruitment technology. There’s no point in starting a recruitment business or continuing to run a recruitment business without it. You might as well say ‘I want to not win’ when you choose not to use Atlas. We cannot fathom the work that’s been done with Atlas and are excited to scale our team with it.
I have used 99.9% of all the CRM and ATS systems available to third party recruiters over the course of my 26 year career in recruitment. Atlas is by far the best thing to happen to the industry in a long time. All the things that slow you down as a recruiter are taken on by Atlas, freeing you up to make waves in your niche. Many firms have scrambled to bolt AI on to their systems. Atlas has AI baked in, it is literally in the DNA of the system and it is evident in every aspect of the system. I can’t recommend Atlas highly enough.
Atlas has been a gamechanger – Combining data collection, outreach and workflow has made my life considerably easier!
I’ve tried a lot of recruitment tech, but Atlas is next-level. Less admin, more time, and features that actually work! Recruitment agencies, this is the platform you need!
Atlas is the best CRM platform I have ever used, it is built exactly how you think something should work utilizing the best of AI. Not only does Atlas capture everything you do, highlight everything you need to know and help uncover missed information from a simple search, the team are also fantastic. They solve tickets quickly but most importantly the Atlas you see today isn’t the Atlas you’ll have next week or in three months time. They are constantly adding new features which don’t slow anything down. Highly recommend.
Rec tech is the wild west of the industry. Overly complex workflows, the need to buy multiple pieces of software, expensive and slow to innovate. Atlas has solved all of the above problems with an AI infused platform that eliminates ‘tech stack bloat’, spiraling costs and cutting edge innovation. Add to this direct access to the founder (Jordan) and you have a recipe for the best CRM that listens to its customers and iterates faster than any of its competitors.
In my 15 years in recruitment, I’ve never experienced such a genuine game changer as Atlas! Everything has improved, admin is non existent, and productivity has increased 10x compared to our old CRMs (Bullhorn and Vincere). If you are in recruitment, you absolutely HAVE to try it!
Atlas is now at the core of our tech stack, additionally allowing us to significantly save money elsewhere by replacing other now unnecessary tools. It’s become an essential part of how we work and grow. Overall, Atlas feels like a smart, time saving partner that helps us focus on growing our business instead of getting bogged down in repetitive tasks. Definitely worth checking out if you want a fresh, efficient approach in this area.
Atlas is the first CRM I actually enjoy using! It takes away so much of the mundane admin, the native AI features are thoughtfully designed and add genuine value (not lipstick on a pig!), and the team are fab from top to bottom! Genuinely the best tech investment I have made in the last 10 years!
